Contact Caeli | We're Here to Help
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Questions? We're here to help.
Get in touch
Whether you have questions about our hypoallergenic jewelry, need help with an order, or want to learn more about our materials and care, we're here for you. Every message is read and answered by a real person.
What we can help with
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Orders & Shipping
Order status, tracking, delivery questions, address changes
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Returns & Exchanges
30-day guarantee, prepaid return labels, size exchanges
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Materials & Sensitive Skin
Hypoallergenic questions, nickel allergy, material specifications
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Sizing
Ring sizing, chain lengths, fit guidance
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Limited Edition & Availability
Remaining pieces, sold-out designs, upcoming releases
Most questions about materials, sizing, care, and shipping are answered instantly in our FAQ.
Browse the FAQ